Host Gator Introduction

With the distinctive "alligator eating the H" logo, HostGator is probably one of the most recognizable web hosting service providers in the industry today. The complete name of the company is HostGator.com, LLC and they have been in the business since 2002. The service that they provide is not limited to personal or business web hosting – they also offer shared, reseller and dedicated web hosting. Brent Oxley is the president and CEO of HostGator and the humble beginnings of the company started from his dorm room at the Florida Atlantic University. Today, HostGator is a world leader in the industry, they serve as host to 1.3 million domains and they have more than 5,000 servers.

Reliability

HostGator probably would not be an award winning web host service provider if they are anything less than reliable. The company offers a 99.9% uptime guarantee. When you check out the reviews from web developers and individual online users who have actually tried their services, they seem to be more than happy with the reliable service offered by HostGator. The Texas-based company currently has four data centers in Dallas which has all the safety features that you need from a web host provider. If you're worried about down time during power failure, don't be. The HostGator data centers are fully equipped with 1.5 MW generators which ensure that the web hosing service is continuous.

Price Value

Again, HostGator offers one of the most diverse groups of packages available in the Internet today. Whether you are a business customer or a personal website owner, there is a particular HostGator package that will suit your needs to a tee. Looking at the price, their business package is probably not on the low-end of the spectrum. However, they do have a competitive rate for the basic web hosting package that they offer – which is also power-packed with features.

Control Panel

If you take advantage of the basic web hosting packages offered by HostGator, you can get to utilize the user-friendly CPanel control panel. Resellers, however, can make use of the Web Host Manager with CPanel. If you're a beginner web builder, you can gain access to more than 4,500 professional design templates which are pre-made – so that your site will be running in no time at all.

Customer Support

This is probably one of the major strengths of HostGator as a web host solutions provider. They offer 24/7 customer support over the phone. There is a billing system and ticketing system accessible through their website. Live chat is also available. Moreover, a comprehensive knowledge base, Flash tutorials, the HostGator blog and Gator forums are all available right at your fingertips. You can't get customer service as good as that.

Summary

HostGator may not offer all the bells and whistles that their direct competitors offer – but that is exactly what makes the company stand out. If you need a no-frills web hosting service provider which is reliable, has an excellent customer support system and has packages that will suit your every need – then go ahead and look for that "alligator eating an H" log and you're good to go.