Sergio N - Web Hosting Hub General Manager
My name is Sergio and I'm the General Manager at Web Hosting Hub. Currently, my core responsibilities are strategic management, marketing and business development. I've been with Web Hosting Hub since the day we opened our doors to the public.
Web Hosting Hub - Interview Questions and Answers
Thank you for allowing me the opportunity. I'm really excited about what we have going on over here at Web Hosting Hub.
Its to build an even larger customer base of satisfied customers. That's always easier said that done. But we believe that our executive team, along with our technical team will be able to accomplish this goal. As we get bigger, we believe that more and more people who were once leery of starting a website, will realize that Web Hosting Hub is a great place to do just that.
There are many low cost providers out there and as a shopper the task of finding the right host can be daunting. In the case of Web Hosting Hub, we believe that there are several things that make us really stand out. The most important is that we offer US based technical support via telephone, live chat and email. For our target customer, that is huge. Getting a website for the first time can be a very involved process and may even be overwhelming. Our team has been trained to help customers by speaking to them in plain English, taking the few extra moments to understand what the customer needs are, and then offering a solution.
While our focus seems to be on the new-to-the-web and first time website owners, we also have many satisfied transfer customers as well. We have many ecommerce and small busineses who transfer to our company. Most of our transfer customers were tired of dealing with downtime and unavailable support at their old hosting company. At Web Hosting Hub, you can host just about any site – a personal site, a blog, ecommerce or even more advanced database driven sites.
Web Hosting shopping needs have changed over the last 5 years. It used to be that most customers were interested in looking account statistics (such as disk space, bandwidth, databases, email accounts) as a means decide which provider would be best for them. Nowadays, we feel that our customers are really looking to do two things – get a website and make sure that your website stays online. Our reliability is tops in the industry – over 99.9%, we have multiple data centers and experienced staff working 24/7/365 to ensure that your website stays up.
At our company, there are several ways to build a website. The most commonly thought of way is to use our Premium Web Builder, which is a good option. However, we also offer a 1-click WordPress install. The misconception about WordPress is that it is only a blogging software. This is no longer the case. It has become one of the most powerful web building solutions out there. Our technical team has been specifically trained to support and advise customers on how to succeed using WordPress.
You are welcome, thank you for giving me the opportunity to introduce Web Hosting Hub to your visitors.
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